Data-Informed Priority of Services for those Most in Need: Helping the Low-Income and Disadvantaged

Author(s): Employment and Training Administration

Organizational Author(s): U.S. Department of Labor

Sodexo Foundation Youth Grants

Workforce development professionals operate within a highly integrated workforce system complete with co-located partners, procured service providers, and shared resource leveraging. 

However, funding and available public resources are still limited, so populations with significant or multiple barriers to employment receive priority for services.

Priority of Service Policies

Federal statutes focus on priority of service or needed services for veterans and individuals with disabilities. Many states also have laws or regulations that place a priority on serving other vulnerable populations, such as foster youth, public assistance recipients, the long-term unemployed, English language learners, or ex-offenders.

The vision of the one-stop system is that service providers leverage all available assets, ensure universal access, and allocate funding for low income and special populations.

Many local areas have established broad priority of service policies to ensure that hard-to-serve and disadvantaged populations identified in their demographic analysis of their region receive a greater focus in their service delivery.

Increasing Service Levels to Special Populations

In addition to a guiding priority of service policy, there are several ways to increase service levels to special populations, including:

  • Targeted populations outreach and communication responsive to the demographics of the unemployed and low-income workers in your region
  • Detailed referral agreements and referral processes with additional partners, public agencies, shelters, youth organizations, justice officials, etc.
  • Increased recruitment and intake of participants with characteristic barriers
  • Comprehensive needs-based assessments Extensive record-keeping of all participant characteristics to increase tracking and accountability, including full data entry into the case management system. 

                  Make Well-Informed Decisions About Serving Veterans

Maximizing Impact and Labor Market Success

Workforce professionals can provide a comprehensive pallet of services to remove barriers individuals face to entering and thriving in the labor market.

Disadvantaged and vulnerable populations may need supportive services, multiple service strategies, coenrollment in additional programs, referrals to community service providers, and/or a team approach on your part to succeed in the labor market.

But the most incremental accommodation or assistance often results in a safety net that can eventually lead to huge gains for the individuals seeking your help......raising the overall level of economic prosperity for the community, when they achieve positive labor market outcomes. 

Content Information

Content Type: Resource
Topics: Career Pathways - General | Counseling - General | Dislocated Worker Services - General | Case Management - General | Performance Accountability - General | Planning Policy Governance Leadership - General | Accessibility | Accommodations | Civil Rights/Equal Employment Opportunity | UI Worker Profiling and Reemployment Services - WPRS | Labor Market Workforce Information - General | Employment/Unemployment/Labor Force Data | Employment Projections/High Growth | Economic/Economic Development Data | Earnings and Benefits Data | Industry/Occupation Data | Knowledge/Skills Data | Economic Development | Health/Human Services | Data-Driven Decisions | Strategic Planning | Sustainability | Communication/Outreach | Customer Flow | Data Sharing | Program Design/Service Delivery | Universal Access


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Views: 42
Posted: 1/29/2019 7:04 PM
Posted By: Teresa Theis
Posted In: LMI Central
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